Residents in Murray Bridge struggling to get television reception want answers

NO SERVICE: Murray Bridge residents Barry and Bette Bracegirdle and Toni Collins want answers as to why they struggle with tv connection.

NO SERVICE: Murray Bridge residents Barry and Bette Bracegirdle and Toni Collins want answers as to why they struggle with tv connection.

BLURRED LINES: An example of Barry and Bette's television screen due to the troubles with television connection these residents experience on a daily basis.

BLURRED LINES: An example of Barry and Bette's television screen due to the troubles with television connection these residents experience on a daily basis.

Over the past six months, a group of residents in Murray Bridge South have struggled to enjoy one of life’s most basic leisure's: watching television.

UNRECOGNISABLE: Residents say, most of the time, they cannot even tell what is playing on their television screens due to the frequent connection interruptions.

UNRECOGNISABLE: Residents say, most of the time, they cannot even tell what is playing on their television screens due to the frequent connection interruptions.

Dozens of homes in the streets that surround Homburg Drive have experienced frequent interruptions to their television connections on a daily basis.

Barry and Bette Bracegirdle have lived on Cawte Street for 34 years and said the issues have become so bad, there is almost no point in having a television.

As retired residents, the couple said their programs are a big part of their day.

“It’s pathetic, I mean my mobility is no good anymore and I can’t get around much so you’ve only got your TV for something to look at,” she said. “We don’t have TV going all day but I must admit I like my bold and the beautiful at half past four but there’s lines going through it everywhere, you can’t see a proper picture at all.”

Barry said the issues only worsened at night.

“Some stations we can’t even get, it’s crackling all the time and it’s distorted,” he said. “We just want to know why this is happening.”

Bette said it seemed the entire block was being affected.

“It seems to be the suburb… it goes way back to Maurice Road but some houses in between get it as good as gold so we can’t understand it,” she said. “We’re hoping if we start talking about it, others will too.”

One of their neighbours, Toni Collins, said some nights she does not get any signal at all.

“They put a new aerial up for mine thinking that would help but I’m stilling having the trouble. Housing Trust maintenance told me there was nothing they could do because it’s a problem in the whole area… the woman across the road and the woman at the back of me have the same issues.

“It makes us really angry because we pay all this money and nothing gets done at all,” she said.

Local antenna installer Rick Grosser had attended many call outs to the residents within the problem zone and said he was currently assisting the Australian Communications and Media Authority (ACMA) to investigate the problem.

A spokesperson for the ACMA said three domestic systems interference TV complaints from Murray Bridge this year and were looking into it.

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