Technical Services Team Manager

TECHNICAL SERVICES TEAM MANAGER

Location: Wellington

Fujitsu is a diverse global organisation with over 120,000 employees, offering a full range of technology products, solutions, and services to customers in more than 180 countries. We know that using our experience and the power of ICT to shape the future of society with our customers can only be achieved through a flexible and respectful approach to work.

Fujitsu Oceania is focussed on winning our customer’s trust to improve their businesses, supporting our people to reach their full potential and doing good things for society, all whilst delivering sustained profitable growth.

Work with a giant of technology:

Due to an internal promotion, we are looking for a Technical Team Leader to support a great team of Systems Engineers who manage the server operations of some large government client. This is a hands-on role that will require technical input and customer-facing activity. You will assume overall responsibility for the cost-effective, timely and high quality services to the customer.  You’ll be interacting daily with clients and Fujitsu staff at all levels in relation to customer IT infrastructure incidents, projects and other initiatives across the Technology stack. 

As Team Manager you will oversee the day-to-day tasks of the Engineers and ensure work is allocated amongst the team for maximum output. Your strong technical background will enable you to assess and provide feedback on complex solutions, and act as technical backstop and sounding board for the team. 

Building your own path to success:

To thrive in the role, we anticipate you will need to have:

• Proven team leadership experience
• Previous customer facing experience, where you have acted as an escalation point
• A strong technical understanding of Windows, virtualisation, networking, storage and server technologies
• Solid foundation and understanding of ITIL processes.

Come Share our Vision:

We aim to create an employee experience that embraces diversity, inclusion and belonging. We’re focused on flexible work options and a range of rewarding benefits. If you want to work in the way that suits you and our customer’s best, come and find your future at Fujitsu.

Work your own way: https://www.fujitsu.com/au/about/careers/own-way/index.html

Achieve together: https://www.fujitsu.com/au/about/careers/achieve-together/index.html

Our Process: https://www.fujitsu.com/au/about/careers/trusted/index.html

Fujitsu: Empowering human difference

Fujitsu complies with government legislation in various jurisdictions which in certain circumstances may impose a requirement that certain workers be vaccinated against COVID-19 (or otherwise have a valid exemption). Also, for client facing roles, many of our customers require our staff to be vaccinated to attend their workplaces. Based on Fujitsu’s assessment of workplace risk and the safety and wellbeing of our people and consultation with our staff, Fujitsu has introduced a Vaccination Requirements policy which requires all persons entering a Fujitsu workplace, attending a Fujitsu work-related event, or entering other premises to undertake work on Fujitsu’s behalf to be fully vaccinated against COVID-19 or the subject of an appropriate exemption (and to provide evidence of the same). Consequently, as a result of Fujitsu’s policy, and, where applicable, customer and legislated vaccination requirements, Fujitsu requires all new employees to be fully vaccinated or have an authorized exemption approved by Fujitsu’s Crisis management Team (CMT). Recruits will be required to provide evidence of their vaccination status as part of the recruitment process