The final countdown has begun for a number of households in the Murray Bridge area to migrate to the National Broadband Network (NBN) before January 19.
From this date existing copper landline, data and internet services will be permanently switched off in parts of Murray Bridge, marking the end of an 18-month transition process.
Telstra Area General Manager Mark Bolton said the landmark digital switch is changing the way locals operate at home and at work.
“We’re talking about improving connections between each other and our smart services, and a rollout of technology that will support our community and help local thrive,” he said.
Mr Bolton also encouraged community members to check in on loved ones and elderly neighbours to make sure they are fully prepared for the impending disconnection of copper services.
“Many locals yet to move cross to the NBN may only have a home phone service and not realise that once the copper network is switched off, their phone will need to be connected to the NBN via a modem, rather than the traditional socket on the wall,” Mr Bolton said.
Mr Bolton said around 4000 households in the Murray Bridge area could be affected by the January 19 switch off date.
“While many people have migrated...from our end all we know is that we have dozens of customers who have not yet made the switch.
“We are in communication with these customers almost on a daily basis.
“We are contacting them right till the end through email SMS, letters and other forms of contact.
“Essentially from January 19 they won’t have a service on the Telstra network so people need to make a call or see their service provider and put in an order for the NBN if they wish to stay connected,” he said.
Mr Bolton said remaining households in the area who will not be affected on January 19 will face disconnection in a matter of weeks and should migrate over to the NBN now if they have yet to do so.
“If you want the service, now is the time do it,” he said.
People can find out if they are eligible to connect and register for updates through the ‘Check Your Address’ function at www.nbn/com.au/switch.
The NBN is available through more than 150 service providers, a full list can be found at www.nbnco.com.au/connect-home/service-providers.html.